borneoslotPrivacy Policy

This page describes what we collect when you use borneoslot and how we keep that data protected. We collect personal information only to operate our platform, process your deposits and withdrawals, verify your identity, and comply with anti-money-laundering regulations. We do not sell your data to third parties. We do not use your gaming history for marketing purposes outside borneoslot.

Our privacy commitments apply to all users of borneoslot across supported jurisdictions—whether you access our live-dealer tables from Jakarta, Surabaya, Bandung, Medan, or Semarang, or deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer. We encrypt all data in transit and at rest. We retain your information only as long as necessary to provide our service and comply with legal obligations.

This policy explains our data practices in plain language. If you have questions after reading, contact us via the support form on borneoslot.

What Data We Collect on borneoslot

We collect the following information when you register and use borneoslot:

• Account information: email address, phone number, password (hashed, never stored in plain text), full name, date of birth, and residential address.
• Identity verification: government-issued ID photo, utility bill or bank statement for address confirmation.
• Payment information: payment method details (e-wallet account, bank account number) used for deposits and withdrawals. We do not store full credit card numbers; payment processors handle tokenisation.
• Gaming activity: bets placed, game outcomes, live-table session logs, and account balance history. This data is used to settle disputes and detect fraud.
• Device and connection data: IP address, device type, browser type, and connection logs. We use this to detect suspicious access patterns and prevent account takeover.

We collect this data only when you provide it directly (registration, deposit, withdrawal) or when it is generated automatically during your use of borneoslot. We do not use cookies to track you across other websites. We use session cookies on borneoslot only to keep you logged in; these expire when you close your browser or log out manually.

How We Use Your Data on borneoslot

We use your data for these purposes only:

• Account operation: creating and maintaining your borneoslot account, processing deposits and withdrawals, and settling your bets.
• Verification and compliance: verifying your identity, confirming your address, and complying with anti-money-laundering (AML) and know-your-customer (KYC) regulations.
• Fraud prevention: detecting suspicious account activity, preventing duplicate accounts, and protecting against payment fraud.
• Dispute resolution: reviewing game records and transaction logs to resolve disputes between you and borneoslot.
• Legal obligations: responding to law enforcement requests and maintaining records required by applicable law.

We do not use your data for marketing, profiling, or automated decision-making. We do not sell your data to third parties. We do not share your gaming history with payment processors, advertisers, or other external parties except as required by law.

Third-Party Processors and Data Transfers

We use third-party service providers to operate borneoslot. These include payment processors (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), hosting providers, and compliance vendors. We share only the minimum data necessary with each processor. For example, we share your payment details with payment processors to settle your deposits and withdrawals, but we do not share your gaming history with them.

Our servers may sit outside your jurisdiction. Data transfers between our servers and third-party processors are encrypted using HTTPS and TLS protocols. We ensure all third-party processors meet data protection standards equivalent to our own. We do not transfer your data to jurisdictions with weaker privacy laws without your explicit consent.

We keep your borneoslot data encrypted, compartmentalised, and accessible only to staff who need it to operate your account.

Your Rights on borneoslot

You have the right to access, correct, and delete your personal data on borneoslot, subject to legal and operational constraints. You can request a copy of all data we hold about you by contacting our support team. We will provide this within 30 days in a machine-readable format.

You can request correction of inaccurate data (e.g., misspelled name, wrong address) at any time. You can request deletion of your account and associated data, except where we are required by law to retain it (e.g., AML records, which we retain for seven years). Deletion requests are processed within 30 days, though some data may be retained in anonymised form for statistical purposes.

Data Security on borneoslot

We protect your data using industry-standard encryption and security practices. All data in transit between your device and our servers is encrypted using HTTPS with TLS 1.2 or higher. Data at rest is encrypted using AES-256. We use firewalls, intrusion detection, and regular security audits to prevent unauthorised access.

We limit access to your data to borneoslot staff who need it to operate your account. Staff access is logged and monitored. We conduct annual security assessments and penetration testing. If we detect a data breach, we notify affected users within 72 hours and cooperate with relevant authorities.

Data Retention on borneoslot

We retain your account data for as long as your borneoslot account is active. After you close your account, we retain your data for seven years to comply with AML regulations and to resolve any outstanding disputes. After seven years, we delete or anonymise your data, except where we are required by law to retain it longer.

Gaming transaction logs are retained for five years. Payment records are retained for seven years. Device and connection logs are retained for 90 days. We delete cookies and session data when you log out or after 30 days of inactivity, whichever comes first.

Contact Us About Privacy on borneoslot

If you have questions about our privacy practices on borneoslot, or if you wish to exercise your rights (access, correction, deletion), contact us via the support form on borneoslot or email our privacy team. We respond to privacy requests within 30 days. If you believe we have violated your privacy rights, you may lodge a complaint with your local data protection authority.

Policy Updates and Effective Date

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on borneoslot. Your continued use of borneoslot after such notice constitutes your acceptance of the updated policy. This policy is effective as of the date listed at the top of this page.

Our privacy practices on borneoslot are governed by the laws of the jurisdiction in which we operate. If you access borneoslot from a jurisdiction with stricter privacy laws (e.g., GDPR in Europe), those laws may apply to you in addition to our policy. We comply with all applicable privacy laws in jurisdictions where we operate.

This privacy policy is part of our overall terms of service on borneoslot. Please also review our terms and conditions for a complete understanding of your rights and obligations when using our platform.